Technical Support Specialist

2 days ago

Angeles City, Central Luzon, Philippines beBeeTechnical Full time ₱320,000 - ₱450,000
Job Description

We are seeking an individual to support our operations by providing first-level technical assistance to end users. This role involves troubleshooting issues related to software, systems, and applications, as well as collaborating with internal teams to resolve complex problems.

This is a long-term career opportunity that offers structured learning and development. Our solutions require 18–24 months of training before mastery, making this role ideal for individuals committed to growth and self-improvement.

The selected candidate will be responsible for gaining in-depth knowledge of company products and services through training and on-the-job experience. They will also participate in continuous improvement initiatives to enhance support processes and user experience.

Key aspects of this role include:

  • Providing timely and effective support to end users
  • Troubleshooting technical issues and documenting incidents
  • Collaborating with internal teams to escalate unresolved issues
  • Gaining knowledge of company products and services
  • Participating in continuous improvement initiatives
Required Skills and Qualifications

To be successful in this role, candidates should possess the following skills and qualifications:

  • A degree in Computer Science, Information Technology, or a related field (or equivalent experience)
  • Strong problem-solving skills and a willingness to learn new technologies
  • Excellent communication skills and a customer-focused mindset
  • Demonstrated ambition to grow into advanced roles within the company
  • Flexibility to work UK or US operational hours
Benefits

This role offers a unique opportunity for growth and development, with a focus on structured learning and self-improvement. The selected candidate will have access to ongoing training and mentorship, enabling them to develop their skills and advance their career.

Others

Please note that prior helpdesk or support experience is not required, as we are ready to invest in the right candidate. We value candidates who are eager to learn and willing to take on new challenges.

  • Technical Support Specialist

    2 weeks ago

    Angeles City, Central Luzon, Philippines Connext Full time

    The Technical Support Specialist 1 is responsible for supporting our customers in their technicalneeds, questions and issues. The specialists receives, records, and reconciles the end-user's technical questions on use and implementation of computer products in a timely and professional manner.Job Description:• Create, manage, and monitor tickets for...

  • Technical Support Specialist

    2 days ago

    Angeles City, Central Luzon, Philippines beBeeExpertise Full time ₱1,500,000 - ₱2,000,000

    Job OverviewWe're seeking a skilled professional to fill the role of Technical Support Specialist.About the RoleThis position requires strong technical expertise, excellent communication skills, and the ability to work independently in a remote environment. As a Technical Support Specialist, you'll be responsible for solving complex engineering problems that...

  • Technical Support Specialist

    2 days ago

    Angeles City, Central Luzon, Philippines beBeeSupport Full time ₱35,000 - ₱50,000

    Job SummaryWe are seeking a skilled Technical Support Specialist to provide first-level support for technical issues in our contact center.About the RoleThis is an exciting opportunity to work with a dynamic team, assisting customers with troubleshooting, product setup, and technical inquiries across various platforms.Key ResponsibilitiesRespond to technical...

  • Technical Support Specialist

    2 days ago

    Angeles City, Central Luzon, Philippines beBeeTechnical Full time ₱50,000 - ₱100,000

    We are seeking a Technical Support Specialist to join our team in providing exceptional customer service and technical expertise.Key Responsibilities:Respond to technical support calls, emails, or chats from customers, ensuring timely resolution of their issues.Troubleshoot hardware, software, and connectivity problems, using strong analytical skills to...

  • Technical Support Specialist

    1 week ago

    Angeles City, Central Luzon, Philippines SuperStaff Full time

    The SuperStaff Technical Support Specialist is a vital member of the IT department, responsible for assisting users with their technical inquiries, requests, and issues, and providing exceptional customer service. As a Technical Support Specialist, you will encompass all aspects of the lifecycle of an issue, serving as the primary point of contact for...

  • Technical Support Specialist

    2 days ago

    Angeles City, Central Luzon, Philippines beBeeTechnical Full time ₱20,000 - ₱25,000

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our dynamic team. This role requires exceptional communication skills, technical expertise, and the ability to work in a fast-paced environment.About the RoleThis position is primarily responsible for providing technical support via phone, email, and chat. The successful candidate will...

  • Technical Support Specialist

    2 days ago

    Angeles City, Central Luzon, Philippines beBeeMobile Full time $114,100 - $204,400

    Technical Support Specialist - Mobile">We are seeking a highly skilled Technical Support Specialist to join our mobile development team. As a key member of our team, you will be responsible for providing top-notch technical support to our customers, ensuring they have a seamless experience with our mobile solutions.">The ideal candidate will have a strong...

  • Global Technical Support Specialist

    2 days ago

    Angeles City, Central Luzon, Philippines beBeeTechnical Full time $7,200 - $7,800

    Seeking an experienced Technical Support Specialist to join our global team.About the JobThis is a full-time remote opportunity for someone who is passionate about technical support and customer satisfaction. We are looking for a highly skilled individual with excellent communication skills, strong problem-solving abilities, and experience working in a...

  • Technical Support Specialist

    2 days ago

    Angeles City, Central Luzon, Philippines beBeeSupport Full time ₱600,000 - ₱1,000,000

    We are seeking an experienced IT professional to join our team as a Support Specialist.Job DescriptionThe ideal candidate will possess strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues and provide timely updates to clients.In this role, you will be responsible for resolving customer support tickets,...

  • Technical Support Specialist

    1 week ago

    Angeles City, Central Luzon, Philippines SuperStaff Full time $104,000 - $130,878 per year

    The SuperStaff Technical Support Specialist is a vital member of the IT department, responsible for assisting users with their technical inquiries, requests, and issues, and providing exceptional customer service. As a Technical Support Specialist, you will encompass all aspects of the lifecycle of an issue being the primary point of contact for incoming...