Key Account Lead Manager

16 hours ago

Iloilo City, Western Visayas, Philippines beBeeCustomer Full time $30,000 - $50,000
Job Description

As a key player in our team, you will be responsible for contacting submitted leads to confirm their interest and then forwarding qualified inquiries to the appropriate retailers. You will also need to accurately update and categorize leads in our system while maintaining secure access to sensitive customer information.

Additionally, you will have the opportunity to apply the latest customer happiness practices, maintain working knowledge of our clients' products and services, and provide exceptional support to customers.

Required Skills & Qualifications
  • Fluent German and English (C1 written and spoken for both languages is a must)
  • Previous experience in Customer Service or Marketing
  • Hands-on experience communicating with and following up on leads
  • Attentive to details
  • Strong administrative and organizational skills
  • Positive and responsible attitude
  • Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload)
Benefits
  • Fixed schedule: 5 days per week, 4 PM – 12 AM CET
  • Opportunity to work fully remotely
  • Inclusive international environment
  • Compensation in USD
  • Good bonuses for referring friends
  • Paid intensive training and probation
  • Work-life balance
  • Responsive management interested in your growth and long-lasting cooperation
  • Greenhouse conditions for self-development
About Us

We are a leading Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. Our mission is to treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

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