Customer Engagement Specialist

1 week ago

Quezon City, National Capital Region, Philippines beBeeMarketing Full time ₱2,500,000 - ₱3,500,000
Key Role Summary

We are seeking a results-driven marketing professional to support the planning and implementation of marketing initiatives that drive brand engagement, customer retention, and sales conversion.

Job Description:

This role involves managing customer loyalty programs and executing pop-up booth events. The ideal candidate will have hands-on experience in managing customer data, analyzing feedback, and optimizing loyalty initiatives.

Key Responsibilities:
  • Plan, execute, and monitor customer loyalty and rewards programs to increase repeat purchases and customer lifetime value.
  • Analyze customer data and feedback to continuously optimize loyalty initiatives.
  • Coordinate and manage pop-up booth events, from conceptualization to execution, including site coordination, logistics, and post-event analysis.
  • Collaborate with cross-functional teams to ensure cohesive brand messaging across all marketing activities.
  • Assist in creating marketing materials and digital content tailored for customer engagement.
  • Track and report on the effectiveness of marketing campaigns and events.
Qualifications:
  • Bachelor's degree in Marketing, Business, Communications, or related field.
  • 1–3 years of experience in marketing roles with a strong emphasis on customer loyalty program management.
  • Proven experience in organizing and managing pop-up booths or experiential marketing events.
  • Strong project management and organizational skills.
  • Excellent communication and interpersonal skills.
  • Creative thinker with a passion for customer engagement.
  • Comfortable working in a fast-paced, team-oriented environment.
  • Proficient in Microsoft Office; knowledge of CRM tools and event management platforms is a plus.
  • Willingness to travel occasionally for event coordination.

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