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Transition Manager and Senior Professional

3 weeks ago

Manila, National Capital Region, Philippines t3cogno private ltd Full time

Job Title: Transition Senior Manager/Manager – RCM

Location: Philippines

Shift: Night Shift

We are seeking a highly skilled professional to lead end-to-end transitions for Revenue Cycle Management (RCM) processes.

Key Responsibilities:

  • Lead and manage RCM transitions, including process migration, knowledge transfer, and stabilization.
  • Develop and execute detailed transition plans, ensuring alignment with client expectations and business goals.
  • Collaborate with internal and external stakeholders to ensure seamless implementation and execution of transition activities.
  • Identify risks and mitigation strategies to address potential challenges in the transition process.
  • Monitor project milestones, timelines, and budgets, ensuring timely completion and quality delivery.
  • Provide leadership and direction to transition teams, including training, performance monitoring, and process optimization.
  • Conduct process mapping, gap analysis, and workflow enhancements to improve efficiency and effectiveness.
  • Manage client communications, reporting, and expectations throughout the transition lifecycle.
  • Work closely with IT, compliance, and operations teams to ensure regulatory and security standards are met.
  • Drive continuous improvements and best practices in transition management within the RCM domain.

Qualifications & Requirements:

  • Bachelor's degree in Business, Healthcare Administration, or a related field. MBA preferred.
  • 8+ years of experience in RCM transitions within the healthcare BPO/KPO industry.
  • Proven track record of successfully managing large-scale transitions for healthcare clients.
  • Strong understanding of RCM processes, including medical billing, coding, denials management, and payment posting.
  • Experience in process migration, project management, and stakeholder engagement.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.
  • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and project management tools.
  • Willingness to work in a night shift to align with US client operations.