Remote Customer Experience Associate

10 hours ago

Bacoor, Calabarzon, Philippines beBeeCustomerExperience Full time ₱31,000 - ₱53,000

Job Overview:

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We are looking for a skilled and proactive Customer Experience Associate to join our team. This is a remote opportunity that requires excellent communication skills, both written and verbal.

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Main Responsibilities:">

  • Handle customer inquiries and concerns in a timely and effective manner.
  • Build and maintain relationships with customers through open and interactive communication.
  • Resolve issues efficiently and ensure customer satisfaction in every interaction.
  • Manage records of customer interactions and process updates as necessary.
  • Follow established procedures and guidelines to ensure quality service delivery.
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Requirements:">

  • A minimum of 1-year experience in a customer-facing role.
  • Excellent English communication skills, including written and verbal communication.
  • Strong phone, email, and messaging skills.
  • Solid organizational and time management skills.
  • Familiarity with current technologies, such as CRM and VoIP.
  • Basic computer skills and experience with word-processing software.
  • Ability to work independently and as part of a team.
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Working Conditions:">

  • This is a full-time remote position.
  • Availability to work variable shifts is required.
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Benefits:">

  • Competitive salary package.
  • Opportunities for career growth and professional development.
  • A supportive and inclusive work environment.
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Technical Requirements:">

  • Reliable internet connection with at least 25 Mbps speed.
  • Computer with basic specifications.
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Keyword: CustomerExperienceAssociate

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