Customer Experience Specialist

3 weeks ago


Quezon City, National Capital Region, Philippines GDV Stackph Full time

Job Title: Call Center Agent

About the Role:

We are seeking highly motivated individuals to join our team at GDV Stackph, where you will play a critical role in delivering exceptional customer experiences. As a Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and providing personalized support.

Key Responsibilities:

  1. Provide timely and effective customer support through phone, email, or chat.
  2. Resolves customer complaints and concerns in a professional and courteous manner.
  3. Ensures accurate and thorough handling of customer information and transactions.
  4. Collaborates with internal teams to resolve complex customer issues.

Requirements:

  1. High school diploma or equivalent required.
  2. At least three months of experience in a BPO environment.
  3. Ability to work in a shifting schedule and onsite at our UP Technohub location.

Perks:

  1. Competitive salary, ranging from ₱18,000 to ₱24,000 per month.
  2. Additional incentives and benefits, including HMO coverage.


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