Customer Experience Specialist
3 weeks ago
Job Title: Call Center Agent
About the Role:
We are seeking highly motivated individuals to join our team at GDV Stackph, where you will play a critical role in delivering exceptional customer experiences. As a Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and providing personalized support.
Key Responsibilities:
- Provide timely and effective customer support through phone, email, or chat.
- Resolves customer complaints and concerns in a professional and courteous manner.
- Ensures accurate and thorough handling of customer information and transactions.
- Collaborates with internal teams to resolve complex customer issues.
Requirements:
- High school diploma or equivalent required.
- At least three months of experience in a BPO environment.
- Ability to work in a shifting schedule and onsite at our UP Technohub location.
Perks:
- Competitive salary, ranging from ₱18,000 to ₱24,000 per month.
- Additional incentives and benefits, including HMO coverage.
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