Dining Experience Specialist

19 hours ago


Quezon City, National Capital Region, Philippines Deo Gracias, Inc. Full time
Company Overview
Deo Gracias, Inc. is a leading hospitality company committed to delivering exceptional dining experiences to our customers.

Job Title: Dining Experience Specialist

Estimated Salary: ₱28,000 - ₱35,000 per month (dependent on experience and qualifications)

Job Description
We are seeking a highly skilled and customer-focused Dining Experience Specialist to join our team. As a key member of our service staff, you will be responsible for providing excellent service to our guests, ensuring their needs are met, and creating a memorable dining experience.

Key Responsibilities:
- Greet and escort customers to their tables, presenting menus and providing detailed information upon request
- Prepare tables by setting up linens, silverware, and glasses, ensuring a clean and welcoming environment
- Take accurate food and drink orders using POS ordering software or by memorization, communicating order details to the kitchen staff
- Serve food and drink orders, checking dishes and kitchenware for cleanliness and presentation, and reporting any issues to management
- Deliver checks and collect bill payments, maintaining a professional and courteous demeanor at all times

Required Skills and Qualifications
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
- Fluency in English, with the ability to communicate clearly and confidently with guests and colleagues
- Previous experience in the hotel and fine dining restaurant industry, preferably with knowledge of Italian or Spanish cuisine
- Ability to work well under pressure, maintaining a calm and composed demeanor even in challenging situations
- Physical stamina to stand for long periods, lift heavy objects, and move quickly and efficiently around the restaurant

Benefits
- Competitive salary range: ₱28,000 - ₱35,000 per month (dependent on experience and qualifications)
- Opportunities for career growth and professional development within the company
- A dynamic and supportive work environment, with a focus on teamwork and customer satisfaction

Others
- Meet with restaurant staff to review daily specials, changes to the menu, and service specifications for reservations
- Provide excellent customer service, responding to guest inquiries and resolving any issues promptly and professionally

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