Workforce Optimization Leader
18 hours ago
TASQ Staffing Solutions is seeking a highly skilled Workforce Management Executive to join our team.
Company OverviewWe are a leading staffing solutions provider dedicated to delivering exceptional results for our clients and candidates. Our mission is to provide innovative workforce management solutions that drive business success.
Key ResponsibilitiesThe successful candidate will be responsible for:
- Developing and implementing effective workforce management strategies to optimize operational efficiency
- Collaborating with cross-functional teams to ensure seamless execution of business processes
- Providing expert guidance on service adherence models and WFM tools knowledge
To be considered for this role, you must have:
- A minimum of 2-4 years of experience in workforce management
- Intermediate to advanced Excel skills
- Excellent communication and interpersonal skills
We offer a competitive salary package, including benefits such as:
- A rotational (24/7) schedule with no fixed day off
- Opportunities for professional growth and development
In addition to the above requirements, we prefer candidates with:
- Knowledge of service adherence models
- Experience with WFM tools
Please note that we require all applicants to have at least a 2nd year College undergraduate or equivalent qualification.
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