Global Volunteer Engagement Specialist

2 weeks ago

General Santos, Soccsksargen, Philippines beBeeVolunteer Full time $45,000 - $60,000
Regional Volunteer Coordinator

This role requires a highly organized and communicative individual to manage volunteer teams in the Middle East and North Africa region.

Key Responsibilities:
  • Coordinate with host country staff and Program Operations to determine volunteer team roles needed, along with plan for local and international volunteer identification and placement.
  • Develop strategies to offer international volunteer positions to partner and program countries in equitable ways and supports their volunteer engagement goals.
  • Oversee all aspects of volunteer placement, international flight logistics, and volunteer preparation with appropriate volunteer management staff in the volunteer's home country, program host country, and travel support staff.
  • Support credentialing of volunteers in assigned countries by ensuring all documentation is in order, requirements are met, and process is completed.
  • Assess volunteer evaluations, escalating priority issues/comments to appropriate staff.
  • Provide Regional Volunteer Manager and Program Operations staff with status updates and summary reports on volunteer placement and team composition status.
  • Collaborate with Regional Volunteer Manager to train and support regional volunteer management staff.
  • Collaborate with Regional Volunteer Manager to develop volunteer resources, document management, and data collection and management.
Requirements:
  • Bachelor's degree (BA/BS) in business, program management, project management, non-profit studies, international studies, communications, or related field.
  • 2+ years of volunteer coordination, customer service, or project management experience.
  • Excellent verbal and written communication skills in multi-cultural context.
  • Strong interpersonal skills and cultural competency to build relationships with global stakeholders and volunteers.
  • Ability to work independently and take initiative.
  • Proficient English language skills, written and spoken.
  • Strong analytical and strategic thinking skills.
  • Ability to work outside of standard business hours as needed or for emergencies.
  • Work experience in an international NGO context preferred.
  • Microsoft Office suite proficiency.

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