Service Excellence Professional
8 hours ago
Neksjob Overview
">Neksjob is a dynamic organization focused on providing top-notch customer service. Our mission is to empower our clients through innovative solutions and to foster a culture of excellence within our teams.
Why Choose Us?
- We offer a competitive salary and exciting performance bonuses that reward your hard work and dedication
- Career advancement opportunities that help you grow professionally and personally
- A comprehensive healthcare benefits package that ensures your well-being
- Promote within the company, giving you a clear path for career progression
Job Description
In this role, you will be responsible for managing incoming customer calls and emails with professionalism, empathy, and expertise. This includes addressing customer questions, concerns, and service requests efficiently and accurately, leveraging client-specific tools and software to track and manage customer interactions.
Requirements
To succeed in this role, you must have:
- A strong high school diploma or university degree (preferred)
- The ability to work on-site
- No prior BPO experience necessary, but a willingness to learn and adapt quickly
Benefits
We offer a range of benefits that support your overall well-being, including a comprehensive healthcare benefits package and career advancement opportunities.
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