Global People Operations Liaison

6 days ago


Manila, National Capital Region, Philippines Arcadis Consulting Middle East Limited Full time
Job Description

This role acts as a bridge between Global People Operations, Tech, and local People Services teams. Key focus areas include:

Systems Support
  • Partner with country people services teams to troubleshoot systems issues, raise and monitor incidents to resolution in partnership with Tech and local people services.
  • Provide central support for high volume data changes (i.e. manager updates, pay elements, absence balances etc).
  • Support Peakon Data Management & Administration.
  • Collaborate on opportunities for harmonization & centralization of system processes.
Project Delivery
  • Support project deliverables, documentation, and progress updates.
  • Follow up and provide support to project stakeholders to ensure successful delivery of project requirements.
  • Inform functional requirements in partnership with project stakeholders to support global processes for the function.
Process Optimization
  • Leverage functional knowledge and research best practices to inform design & documentation of harmonized business processes for the function.
  • Develop end-user guidance and documentation to support the correct application of business processes.


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