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Client Relations Associate

2 weeks ago

Mandaluyong City, National Capital Region, Philippines Skyrocket Studios Full time
About the Role

Skyrocket Studios is looking for a skilled Client Relations Associate to handle customer inquiries, resolve issues, and drive sales growth.

Key Accountabilities
  • Provide Exceptional Customer Service: Respond to customer inquiries, resolve issues efficiently, and provide recommendations for services to increase sales.
  • Cross-Functional Collaboration: Work closely with internal departments to ensure seamless customer experiences.
  • Account Management: Manage customer accounts, track interactions, and analyze data to optimize performance.
  • Staying Ahead: Stay updated on product knowledge and industry trends to deliver exceptional customer service.
What We're Looking For
  • Fresh graduates welcome to apply.
  • Experience in customer service, preferably in beauty, skin, or lifestyle industries, is a plus.
  • Familiarity with social media tools and digital collaboration platforms is preferred.
  • Proficiency in Google Suite products required.