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Customer Success Associate

2 weeks ago

Mandaluyong City, National Capital Region, Philippines TALI - Digital Innovators, Inc. Full time

About the Role

TALI - Digital Innovators, Inc.

We are seeking an experienced Customer Success Associate to join our team. The ideal candidate will have a passion for delivering exceptional customer experiences and driving business growth.

Responsibilities
  • Customer Engagement
  • Build and maintain strong relationships with clients to ensure high levels of satisfaction and loyalty.
  • Campaign Delivery
  • Work closely with internal teams to plan, execute, and deliver client campaigns to meet their objectives.
  • Feedback and Improvement
  • Gather feedback from clients and identify areas for improvement to enhance future campaigns.

Qualifications

  • Bachelor's Degree in Business Administration, Marketing, or related field.
  • Minimum 3 years of experience in a customer-facing role.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.