Financial Collection Specialist

1 month ago


Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time

About This Role:



We are seeking a skilled Financial Collection Specialist to join our team. As a key member of our customer engagement team, you will be responsible for managing delinquent accounts and performing collection activities.



Key Responsibilities:




  • Work on delinquent accounts and perform collection activities, including calling customers to inform them about their account status and collecting due amounts.
  • Negotiate with customers in an assertive manner to achieve the desired outcome of getting the account out of collections.
  • Update relevant systems and add service requests based on discussions with customers.
  • Adhere to laws and regulations while performing collection duties.
  • C coordinate with internal and external teams to obtain additional information or respond to customer inquiries.
  • Ensure that customers receive the right services.


Requirements:



To be successful in this role, you should have at least 2 years of college completion, 1-2 years of contact center experience, and minimum 1 year of collections experience.



What We Offer:



This is a challenging and rewarding opportunity to work in a dynamic environment. We offer a competitive estimated salary range of $45,000-$60,000 per annum, depending on location and experience.



About Our Company:



BEST CAREERS AND OPPORTUNITIES is a leading provider of employment opportunities. We value our employees and strive to create a positive and inclusive work environment.



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