Senior Collections Specialist
3 weeks ago
We are seeking a seasoned Senior Collections Specialist to join our team at VCC Link Inc. in Quezon City, Philippines. This role is perfect for individuals with 3+ years of experience in collections and accounts receivable, looking to take their career to the next level.
About the RoleThe Senior Collections Specialist will be responsible for managing a portfolio of customer relationships, ensuring timely payments, and resolving any disputes that may arise. In this role, you will utilize your knowledge of banking and billing procedures to optimize our collections process and drive revenue growth.
Key Responsibilities- Manage a large portfolio of customer accounts, prioritizing collections efforts to minimize bad debt
- Utilize ERP systems to track and analyze customer payment patterns, identifying trends and areas for improvement
- Collaborate with internal stakeholders to resolve customer complaints and issues efficiently
- Minimum 3 years of experience in collections or accounts receivable, preferably in an ERP environment
- Strong understanding of banking and billing procedures, as well as collection techniques
- Able to work independently with minimal supervision, while also being a team player
VCC Link Inc. offers a competitive salary package, including:
- PHP 80,000 - PHP 120,000 per month (estimated salary range)
- A comprehensive benefits program, including health insurance, retirement plan, and paid time off
- Ongoing training and development opportunities to enhance your skills and career growth
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