Senior Customer Experience Specialist

2 days ago


Iloilo City, Western Visayas, Philippines beBeeCustomerSupport Full time $70,000 - $95,000
Customer Support Excellence

We're looking for a driven professional to deliver top-tier customer support, tackle complex issues, and collaborate with cross-functional teams to propel business growth.

About the Role

The ideal candidate will possess a results-driven mindset, be passionate about delivering exceptional experiences, and excel in a fast-paced environment.

  • Growth Mindset: You continuously strive to improve, embracing challenges and learning from them.
  • Collaborative Spirit: You foster strong relationships with colleagues, driving collective success through open communication and teamwork.
  • Adaptability: You remain agile, pivoting quickly to address evolving priorities and staying focused on key objectives.

Our core values guide our interactions, customer service, and product development:

  1. Deliver Exceptional Customer Experiences
  2. Drive Urgency
  3. Foster Collaborative Environments
  4. Pursue Innovation

We're an equal opportunity employer, welcoming candidates from diverse backgrounds to join our team and contribute to our shared mission of making a positive impact.



  • Iloilo City, Western Visayas, Philippines beBeeCustomerCare Full time ₱1,200,000 - ₱1,500,000

    Job SummaryWe are seeking a highly skilled Customer Care Process Associate to join our team.About the RoleThis is an exciting opportunity for a customer-focused individual to work in a fast-paced environment and provide top-notch service to our clients. The ideal candidate will have excellent communication skills, be able to work independently, and possess...


  • Iloilo City, Western Visayas, Philippines beBeeCustomerSupport Full time ₱2,500,000 - ₱3,500,000

    Job Title: Customer Support SpecialistWe are seeking a seasoned professional to lead and manage our customer service operations, delivering exceptional support experiences to clients and partners.


  • Iloilo City, Western Visayas, Philippines beBeeCustomerExperience Full time ₱1,921,158 - ₱3,111,189

    Job SummaryWe are seeking a highly skilled and dedicated Customer Experience Specialist to join our team.Key Responsibilities:To provide exceptional customer service by resolving inquiries related to the Employment Hero HR Platform in a timely manner.To collaborate with the wider squad and support team to educate customers on best practice system use.To...


  • Iloilo City, Western Visayas, Philippines beBeeCustomerService Full time $12,000 - $24,000

    Join us in this exciting opportunity to build a fulfilling career as a customer service professional.The ideal candidate is passionate about delivering exceptional customer experiences and proactive problem-solving. Key responsibilities will include:Communicating effectively with customers via phone, email, and chat platforms.Providing accurate information...


  • Iloilo City, Western Visayas, Philippines beBeeCustomerSuccess Full time $800 - $1,300

    Transform your career with our dynamic Customer Success position. Enhance customer satisfaction by delivering exceptional support and ensuring seamless experiences.Job DescriptionProvide top-notch customer service via multiple channels to resolve complex queries and improve customer delight.Identify and address customer pain points, streamlining processes to...


  • Iloilo City, Western Visayas, Philippines beBeeCustomer Full time $45,000 - $60,000

    Job OpportunityThe role of Customer Support Specialist is a pivotal position within our organization. We are seeking an exceptional individual to provide top-notch customer service and resolve inquiries in a timely, professional manner.


  • Iloilo City, Western Visayas, Philippines beBeeQuality Full time ₱2,500,000 - ₱4,000,000

    Job OverviewA meticulous Customer Experience Assurance Specialist is needed to guarantee top-notch customer interactions across all touchpoints. The ideal candidate will have a proven track record of consistently meeting and exceeding quality standards, with excellent analytical and problem-solving abilities.Main Responsibilities:Evaluate agent conversations...


  • Iloilo City, Western Visayas, Philippines beBeeTechnical Full time ₱50,000 - ₱80,000

    About This RoleWe're seeking a highly skilled Technical Support Specialist to join our team.This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and has a strong background in technical support.As a Technical Support Specialist, you will be responsible for providing expert support on our products,...


  • Iloilo City, Western Visayas, Philippines beBeeCustomerAdvocate Full time ₱2,000 - ₱2,500

    About this roleThis is a challenging opportunity to work as a customer support specialist, interacting with clients and resolving their inquiries and concerns in a timely and professional manner. As a Senior Customer Advocate, you will be responsible for handling customer consultation calls, technical troubleshooting, escalations, and complex investigations....


  • Iloilo City, Western Visayas, Philippines beBeeCustomerCentric Full time ₱164,600 - ₱216,500

    Customer Experience SpecialistImmerse yourself in a world of customer-centricity, where your exceptional communication skills and adaptability shine.As a valued member of our Customer Experience team, you will be the driving force behind delivering unparalleled service across various channels.Main Responsibilities:Deliver personalized support to customers...