Dedicated Remote Support Specialist

1 week ago


Pagadian, Zamboanga Peninsula, Philippines beBeeCustomer Full time ₱1,000,000 - ₱1,200,000
Job Overview

We're seeking a Remote Customer Service Representative to play a pivotal role in delivering exceptional customer experiences.

The ideal candidate will possess prior call center experience and reside within a reasonable distance from our office.

Key Responsibilities:

  • Handle inbound and outbound calls professionally, efficiently and resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
  • Follow established protocols while using available resources.
  • Protect customer privacy and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate team members.
  • Maintain consistent attendance and adhere to scheduling requirements.


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