Senior Infrastructure Technical Lead

2 days ago

Antipolo City, Calabarzon, Philippines beBeeAdministration Full time ₱550,000 - ₱850,000
">Job Title: IT Operations Specialist\

We are seeking an experienced professional to provide technical assistance and support to end users within our organization, ensuring seamless operations and optimal employee productivity.

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The primary focus of this role will be managing basic to intermediate tasks in the Microsoft 365 Admin Center and Azure AD, while also providing general hardware and software support to ensure smooth operations for all employees.

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  • Manage user accounts, groups, security configurations, and access controls within Microsoft 365 and Azure AD.\
  • Provide technical support and troubleshooting for end users' hardware and software issues.\
  • Respond promptly to user inquiries, diagnose, and resolve technical problems efficiently.\
  • Assist users with software installations, updates, and configuration settings.\
  • Collaborate with cross-functional teams to implement and maintain IT infrastructure.\
  • Perform regular system maintenance and create documentation of IT procedures.
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Requirements:

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  • Bachelor's degree in Computer Science or a related field (or equivalent work experience).\
  • Proven experience as an IT Support Specialist or similar role, with a focus on Microsoft 365 and Azure AD administration.\
  • Strong knowledge of Microsoft 365 applications and ability to troubleshoot related issues.
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