Healthcare Call Center Specialist

1 month ago


Cebu City, Central Visayas, Philippines Trinity Workforce Solutions Inc. Full time
Job Overview
We are seeking a skilled Healthcare Call Center Specialist to join our team at Trinity Workforce Solutions Inc. In this role, you will be responsible for delivering exceptional customer service and support to our clients.

About the Role
The successful candidate will have strong communication and organizational skills, with the ability to resolve customer issues in a timely and efficient manner. You will also possess basic troubleshooting skills and be available to start work as soon as possible.

Key Responsibilities
  • Provide outstanding customer service and support via phone and other communication channels.
  • Resolve customer complaints and concerns in a professional and courteous manner.
  • Utilize problem-solving skills to troubleshoot and resolve customer issues.
  • Maintain accurate records of customer interactions and issue resolutions.

Benefits
This is a great opportunity to join a dynamic team and develop your skills in a fast-paced environment. You will receive a competitive salary of up to $20,000+ per year, plus allowances, HMO, and night differential. We offer a range of benefits to support your physical and mental well-being, including access to on-site healthcare services.

Requirements
To be considered for this role, you must have:A strong background in customer service and call center operations.Excellent communication and interpersonal skills.Basic computer skills and proficiency in software applications.A high school diploma or equivalent is required; a degree in a related field is an asset.

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