Customer Experience Manager

4 days ago


Davao City, Davao, Philippines Optum Full time
About Our Company

Optum is a global organization dedicated to improving health outcomes by connecting people with care, pharmacy benefits, data, and resources. We strive for a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities.

Job Description

We are seeking a highly skilled individual to manage and coordinate the activities of our team members. The ideal candidate will have 3+ years of customer service or call center experience, preferably as a supervisor or business manager. Strong leadership and communication skills are essential for this role.

Requirements
  • High school diploma or equivalent work experience
  • Proficiency with Windows PC applications and Microsoft Office

A bachelor's degree or higher is preferred, along with knowledge of call center systems and performance metrics. We offer a comprehensive benefits package and opportunities for growth and development.



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