Customer Experience Manager

2 days ago


Davao City, Davao, Philippines IBEX Global Solutions (Philippines) Inc. Full time
About the Position

The Customer Experience Manager is responsible for ensuring that customers receive exceptional service from our team members. This role involves managing the day-to-day operations of non-exempt work groups, ensuring they meet performance and quality standards.

This position requires a leader who can motivate teams to deliver quality services that meet customer expectations, while adhering to company policies and procedures. The Customer Experience Manager will ensure that teams maintain high levels of productivity and service level goals are consistently met.



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