Onsite Customer Experience Expert

6 days ago


Davao City, Davao, Philippines Addforce Full time

Welcome to Addforce, where we're committed to delivering exceptional customer service to our clients. As a Customer Service Representative, you will play a key role in achieving this goal, working closely with our customers to understand their needs and deliver tailored solutions.

About the Job:

This is an exciting opportunity to work in a dynamic and challenging environment, where you'll have the chance to develop your skills and knowledge in customer service. As a Customer Service Representative, you will be responsible for handling customer inquiries and complaints in a professional and courteous manner. You will also be required to work on-site at Abreeza Mall in Davao, interacting with customers face-to-face.

Key Responsibilities:

* Handle customer inquiries and complaints in a professional and courteous manner

* Work on-site at Abreeza Mall in Davao, interacting with customers face-to-face

* Develop strong relationships with customers to ensure their needs are met

* Collaborate with colleagues to achieve sales targets and improve customer satisfaction

What We Offer:

We offer a competitive salary package that includes a basic pay rate of 19,500 plus non-taxable benefits. We also provide opportunities for career advancement and professional growth, as well as a range of benefits that include health insurance, retirement savings plans, and paid time off.

The Ideal Candidate:

We're looking for individuals who are passionate about delivering exceptional customer service and possess excellent communication and interpersonal skills. You should be able to work well under pressure and be motivated by challenges. Previous work experience is not required, as we are willing to train the right candidate.



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