Customer Service Representative with Technical Expertise
1 month ago
We are seeking a highly skilled Customer Service Representative with technical expertise to join our team at Neksjob Corporation. As a Technical Call Center Agent, you will be the first point of contact for our customers, providing them with exceptional service and support.
About UsNeksjob Corporation is a leading provider of innovative solutions and services. We are committed to delivering high-quality products and experiences that exceed our customers' expectations.
Salary and BenefitsWe offer a competitive salary of $35,000 per year, which includes an attractive package of benefits. These include:
- A comprehensive healthcare plan that covers medical, dental, and vision expenses
- A 401(k) retirement plan with a company match
- A generous paid time off policy, including vacation days and holidays
As a Technical Call Center Agent, your primary responsibilities will include:
- Answering incoming calls from customers in a timely and professional manner
- Providing technical support and resolving customer inquiries/requests
- Utilizing client-based tools and applications for customer management and servicing
- Ensuring customer requests are handled in an appropriate and timely manner
To succeed in this role, you must have:
- At least a High School diploma or equivalent
- At least 6 months of technical support experience in any field
- Average to good communication skills
- Amenability to work on-site
Please note that these requirements are subject to change based on business needs.
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