Customer Service Representative with Technical Expertise

1 month ago


Taguig, National Capital Region, Philippines Neksjob Corporation Full time

We are seeking a highly skilled Customer Service Representative with technical expertise to join our team at Neksjob Corporation. As a Technical Call Center Agent, you will be the first point of contact for our customers, providing them with exceptional service and support.

About Us

Neksjob Corporation is a leading provider of innovative solutions and services. We are committed to delivering high-quality products and experiences that exceed our customers' expectations.

Salary and Benefits

We offer a competitive salary of $35,000 per year, which includes an attractive package of benefits. These include:

  • A comprehensive healthcare plan that covers medical, dental, and vision expenses
  • A 401(k) retirement plan with a company match
  • A generous paid time off policy, including vacation days and holidays
Job Description

As a Technical Call Center Agent, your primary responsibilities will include:

  • Answering incoming calls from customers in a timely and professional manner
  • Providing technical support and resolving customer inquiries/requests
  • Utilizing client-based tools and applications for customer management and servicing
  • Ensuring customer requests are handled in an appropriate and timely manner
Required Skills and Qualifications

To succeed in this role, you must have:

  • At least a High School diploma or equivalent
  • At least 6 months of technical support experience in any field
  • Average to good communication skills
  • Amenability to work on-site

Please note that these requirements are subject to change based on business needs.



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