Technical Solutions Professional
21 hours ago
We are seeking a Solutions Engineer to join our team.
About the Role
This is an exciting opportunity for a skilled technical professional to play a key role in delivering exceptional customer experiences and driving business success.
Key Responsibilities:
- Collaborate with customers to understand their requirements and develop effective solutions that meet their needs.
- Design and present innovative solutions that showcase the product's value and address customer pain points.
- Conduct needs assessments and solution-finding sessions, including technical questionnaires, for customers with varying levels of complexity.
Supporting Sales and Customer Success Teams:
- Provide technical expertise to support sales teams in achieving revenue goals.
- Develop and deliver impactful product demonstrations tailored to specific audiences and customer needs.
- Contribute to proposal responses addressing functional and technical requirements.
Knowledge Sharing and Collaboration:
- Stay up-to-date on best practices and product knowledge, sharing insights with internal teams.
- Collaborate with colleagues on technical solutions and problem-solving strategies.
Representing the Company:
- Represent the company as a product expert at conferences, demonstrations, and customer visits.
- Address technical questions and follow up on pending issues.
- Invest in personal and professional growth, expanding technical skills and product knowledge.
Requirements and Qualifications:
- 2-4 years of experience in a Solutions Engineering or similar technical customer-facing role.
- Strong understanding of product suite, including front-end and back-end functionality.
- Ability to troubleshoot technical product functional issues, sales processes, and propose solutions.
- Excellent written and verbal communication skills, explaining technical concepts clearly to diverse audiences.
- Team-oriented mindset, working effectively with Sales, Customer Success, and other internal stakeholders.
Benefits and Rewards:
- Competitive compensation package.
- Generous time off and health and wellness programs.
- Remote-centric culture empowering work-life balance.
Company Values:
- Customer Centric - We put educators and learners at the center of everything we do.
- Passion for Learning - We seek out teammates constantly learning and growing.
- Integrity - Integrity shapes our products and how we treat each other.
- Action & Ownership - We empower teammates to make decisions.
- One Team - We break down silos and celebrate each other's successes.
- Global Mindset - We respect local cultures and think globally.
-
Sales & Technical Solutions Professional
21 hours ago
Las Piñas, National Capital Region, Philippines beBeeSupport Full time ₱450,000 - ₱600,000Job Description:">We are seeking a professional to fill the role of Sales & Technical Support Associate. In this position, you will be responsible for providing exceptional customer service and technical support to clients. You will work closely with our team to resolve customer issues and provide solutions that meet their needs.">Key...
-
Technical Solutions Expert
14 hours ago
Las Piñas, National Capital Region, Philippines beBeeTechnical Full time ₱300,000 - ₱500,000Our team is seeking a skilled Technical Solutions Expert to join our growing support department. As a Technical Solutions Expert, you will play a key role in providing expert assistance to customers through various communication channels, including live chat and tickets.In this position, you will be responsible for troubleshooting complex technical issues,...
-
Solution-Focused Technical Support Professional
21 hours ago
Las Piñas, National Capital Region, Philippines beBeeCustomer Full time $480,000 - $1,200,000Technical Support SpecialistThis role involves providing technical customer service to clients through various channels. The ideal candidate will utilize databases to select the best processing method and explain solutions to clients to resolve inquiries.
-
IT Technical Support Professional
16 hours ago
Las Piñas, National Capital Region, Philippines beBeeTechnical Full time ₱750,000 - ₱1,250,000Job SummaryWe are seeking a skilled IT professional to join our team. This hands-on technical support role involves providing first-line escalation for complex technical issues, with a strong focus on networking, cross-platform support, and SaaS administration.">Key responsibilities include troubleshooting, resolving technical problems, and collaborating...
-
Technical Solutions Expert
18 hours ago
Las Piñas, National Capital Region, Philippines beBeeExpert Full time ₱500,000 - ₱1,000,000Key ResponsibilitiesThis role will involve delivering high-level support to clients, providing solutions to their complex needs and ensuring seamless integration of our products. Key responsibilities will include developing strong client relationships, identifying areas for improvement and implementing changes to enhance client satisfaction.You will work...
-
Technical Support Professional
21 hours ago
Las Piñas, National Capital Region, Philippines beBeeCareer Full time $80,000 - $120,000Job OverviewThis is a challenging opportunity for a Technical Support Engineer to join our team.The ideal candidate will have a strong background in technical support and experience working with big data, Docker, Kubernetes, and cloud technologies. They will be responsible for providing top-notch support to our customers, troubleshooting complex issues, and...
-
Technical Solutions Specialist
18 hours ago
Las Piñas, National Capital Region, Philippines beBeeCustomerSupport Full time ₱900,000 - ₱1,800,000About UsWe are a global organization dedicated to delivering exceptional client experiences and creating access to dignified, meaningful work in communities worldwide.We are a diverse team united by our desire to connect people with common values for bold impact.Our ValuesWe start strong partnerships with authenticityWe excel through curiosity and...
-
Technical Support Professional
22 hours ago
Las Piñas, National Capital Region, Philippines beBeeSupport Full time $10,000 - $12,000Customer Success Representative Role OverviewThis is a unique opportunity to excel in a customer-facing position where you will be responsible for ensuring customers achieve success with our SaaS product.You will provide responsive support, proactive solutions, and deliver a seamless client experience.Your role focuses on building strong relationships with...
-
Las Piñas, National Capital Region, Philippines beBeeSolution Full time ₱1,500,000 - ₱2,000,000Network and Security Solution SpecialistThis is an exceptional opportunity to join our team as a Network and Security Solution Specialist. We are seeking a dynamic individual with strong technical expertise and excellent communication skills to provide technical support to our sales teams and customers.Job DescriptionProvide technical expertise and support...
-
Technical Customer Solutions Expert
15 hours ago
Las Piñas, National Capital Region, Philippines beBeeSupport Full time ₱800,000 - ₱1,000,000MES Customer Support Engineer RoleAre you a problem-solver with excellent communication skills looking to take on a challenging role that involves providing technical support to customers? This position is ideal for someone who is passionate about delivering exceptional customer experiences and working collaboratively as part of a dynamic team.About the...
