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Taguig, National Capital Region, Philippines Dynamic Talent Solutions Full time

At Dynamic Talent Solutions, we are committed to providing our clients with exceptional support.

Job Description

We are seeking a highly skilled and motivated individual to join our team as a Call Center Representative. As a representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

The ideal candidate will possess strong communication skills, be proficient in English, and have experience working in a call center environment.

In this role, you will be required to:

  • Answer inbound calls and assist customers with their queries.
  • Provide accurate information about products and services.
  • Resolve customer complaints effectively and efficiently.
  • Document call details and customer interactions in the system.
  • Maintain a positive and professional demeanor at all times.
Requirements
  • Educational Qualifications: A Diploma in any field is required.
  • Experience Level: Open to Fresh Graduates or Students seeking entry-level positions.
  • Skills and Competencies: Strong customer service skills, proficiency in English, and familiarity with call center operations.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and maintain high satisfaction levels.
  • Qualities and Traits: Excellent communication skills, patience, and a positive attitude.