Customer Service Advocate

1 day ago


Ayala Alabang, National Capital Region, Philippines Neksjob Philippines Full time
Job Overview

We are seeking a highly skilled and dedicated Customer Service Advocate to join our team at Neksjob Corporation. As a representative of our company, you will be responsible for delivering exceptional customer experiences through various channels.

About the Role

This is an excellent opportunity for individuals who possess excellent communication skills, are willing to work onsite, and have a strong passion for providing top-notch customer service.

Key Responsibilities
  • Respond to customer inquiries in a professional and timely manner via phone or other communication channels.
  • Maintain accurate records of customer interactions, ensuring that all necessary information is documented.
  • Work collaboratively with internal teams to resolve customer issues and provide solutions.
  • Participate in ongoing training and development programs to enhance your skills and knowledge.
Requirements

To be successful in this role, you must have:

  • A high school diploma or equivalent (old curriculum) or a secondary high school diploma.
  • Excellent communication and interpersonal skills.
  • A willingness to work onsite.
  • The ability to think critically and solve problems effectively.
Benefits

We offer a competitive compensation package, including:

  • A salary that reflects your skills and experience.
  • Ongoing training and development opportunities.
  • A supportive and dynamic work environment.


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