Medical Office Coordinator

2 days ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeCare Full time ₱600,000 - ₱1,000,000
Job Description:

As a key member of our healthcare team, you will play a vital role in ensuring patients receive timely and compassionate support. You will provide exceptional customer service to patients over the phone, schedule appointments, verify insurance coverage, and maintain accurate patient records within Athena EHR.

Responsibilities
  • Greet callers in a professional manner and address patient needs promptly
  • Schedule primary care appointments, including annual exams, chronic care follow-ups, acute visits, and preventive screenings
  • Verify patient insurance coverage and eligibility, including co-pays, deductibles, and network status
  • Maintain and update patient records accurately in Athena EHR
  • Assist with patient portal setup and troubleshooting
  • Collaborate with clinical staff to ensure smooth patient flow and timely care delivery
  • Respond to patient inquiries regarding test results, referrals, and follow-up instructions in alignment with practice policies

The ideal candidate will have 2+ years of experience in a medical office setting, preferably in family medicine or internal medicine, and proficiency in Athena EHR. They should also possess strong knowledge of primary care visit types, referral processes, and insurance requirements.

Required Skills and Qualifications:
  • 2+ years of experience in a medical office setting
  • Proficiency in Athena EHR
  • Strong knowledge of primary care visit types, referral processes, and insurance requirements
Benefits:

This is an excellent opportunity for individuals who are passionate about delivering exceptional patient care and making a positive impact in the healthcare industry.

Other Opportunities:

We offer a dynamic and supportive work environment that promotes growth and development. If you are a motivated and compassionate individual who is committed to providing outstanding patient care, we encourage you to apply.

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