Virtual Medical Coordinator

17 hours ago

Cagayan de Oro, Northern Mindanao, Philippines beBeeMedical Full time ₱70,000 - ₱90,000
Job Title: Virtual Medical Coordinator

We are seeking a detail-oriented and organized Virtual Medical Coordinator to join our physical therapy practice in California.

Main Responsibilities:
  • Confirm patient appointments and manage the calendar with precision and attention to detail.
  • Handle patient inquiries via phone and email, ensuring exceptional communication and empathy.
  • Maintain accurate and confidential patient records, adhering to HIPAA guidelines.
  • Coordinate daily schedules in collaboration with medical staff to optimize patient care and therapist efficiency.
  • Ensure patient privacy and confidentiality at all times.
Daily Tasks:
  • Manage referrals from other healthcare providers, verify insurance coverage and obtain pre-authorizations.
  • Update patient files with insurance information and explain benefits as needed.
  • Liaise with insurance providers to clarify coverage details and resolve issues.
  • Coordinate therapist schedules and manage patient appointments seamlessly.
  • Send appointment reminders and respond to patient inquiries in a timely manner.
  • Maintain electronic medical records with accuracy and attention to detail.
Requirements:
  • Proven experience as a Medical Assistant or Virtual Assistant in a healthcare setting.
  • Strong knowledge of medical terminology and familiarity with electronic medical records (EMR) systems.
  • Excellent communication and interpersonal skills with a patient-centric approach.
  • Organizational skills and ability to manage multiple tasks with precision.
About Us:

We value professionalism, teamwork, and compassion. We strive to make a meaningful impact by helping build and strengthen families.

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