
Operations Manager
2 days ago
This role is responsible for leading a team of customer service agents and overseeing daily operations. The successful candidate will have experience in sales, customer service, or a related field, and be able to motivate and coach agents to deliver high-quality service.
Job Responsibilities:
- Lead a team of customer service agents and provide guidance on procedures and policies.
- Develop and implement plans to improve customer satisfaction and retention.
- Monitor agent performance and productivity, and provide feedback and coaching as needed.
- Ensure that all customer interactions are handled professionally and efficiently.
- Collaborate with other departments to resolve customer issues and improve overall customer experience.
Requirements:
- 3+ years of experience in customer service or sales.
- Proven track record of success motivating and coaching teams.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- High school diploma or equivalent required; Bachelor's degree preferred.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
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Operation Manager
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Operations Manager
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Operations Manager
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Angeles City, Central Luzon, Philippines Allegiant Manpower Group Solutions Inc. Full time ₱360,000 per year-An Operations Manager oversees the day-to-day activities of an organization or department to ensure efficient and effective operations. They are responsible for optimizing processes, managing resources, and driving performance to achieve organizational goals. This role often involves supervising teams, managing budgets, and ensuring quality...
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IT Operations Manager
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Operations Manager
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Angeles City, Central Luzon, Philippines Facilities Servisys Inc Full time ₱400,000 - ₱450,000 per yearJob Summary:The Operations Manager is responsible for overseeing the day-to-day operational functions of the business to ensure efficiency, quality, service, and cost-effective management of resources. This role plays a key part in implementing operational policies, managing processes, optimizing productivity, and aligning operations with the company's...
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Senior Operations Manager
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Operations Excellence Manager
2 hours ago
Angeles City, Central Luzon, Philippines beBeeStrategic Full time ₱60,000 - ₱80,000Job OverviewThis strategic operations role drives profitability and customer satisfaction by leading all parts and service operations.The position emphasizes how AI empowers the role to make lives easier globally and uplifts our nation's mark on the world.You will oversee inventories, manage their accuracy, and lead growth strategies to identify cost...