Help Desk Support Specialist

4 days ago


Pasig Mandaluyong, Philippines RSD Human Resource Management Consultancy Full time

About Us

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RSD Human Resource Management Consultancy is a professional organization dedicated to providing top-notch services to its clients.

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Job Description:

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We are seeking highly skilled and motivated Customer Service Representatives to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients.

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Responsibilities:

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  • ">
  • Answering customer calls, emails, and other forms of communication in a timely and professional manner;">
  • Providing solutions to customer problems and concerns;">
  • Maintaining accurate records of customer interactions;">
  • Working collaboratively with the team to achieve goals and objectives;">
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Requirements:

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To succeed in this role, you must have:

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  • ">
  • A minimum of 6 months experience in customer service or a related field;">
  • Excellent communication and problem-solving skills;">
  • Ability to work in a fast-paced environment and meet deadlines;">
  • Basic computer skills and proficiency in MS Office;">
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Benefits:

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We offer a competitive salary package, including:

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  • ">
  • An estimated annual salary of up to PHP 22,000; ">
  • A one-time joining bonus of PHP 40,000; ">
  • Comprehensive health insurance (HMO); ">
  • Opportunities for career growth and development;">
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Location:

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The ideal candidate should be based in Mandaluyong City.

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Language:

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This role requires proficiency in English.


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