Operations Coordinator
1 month ago
Location: Remote (CST Time Zones)
Salary Range: up to 3000 USD
Monday-Friday, 1:00 PM- 9:30 PM (CST)
Sagan is a dynamic company dedicated to ensuring operational excellence within their industry. We pride ourselves on offering outstanding customer service, navigating complex logistics, and continuously driving improvement across our operational processes.
- Manage daily issues via phone and text, including emergencies when necessary.
- Provide excellent customer service to districts, drivers, and parents/guardians through various communication channels.
- Rapidly arrange substitute drivers when required and reroute students efficiently.
- Assist with data entry tasks such as updating driver or student information.
- Monitor daily rides and ensure students reach school safely and on time.
- Strong attention to detail and impeccable follow-through.
- Comfortable working in a fast-paced and ever-changing environment.
- Excellent communication skills, both written and verbal.
- Ability to navigate multiple online platforms and manage various tasks simultaneously.
- Results-driven, with a desire to meet and exceed metrics.
- Self-motivated and proactive in solving problems.
- Flexible and adaptable to change.
- Strong interpersonal skills, communicative and outgoing.
- Ambitious and eager to grow within the company.
Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.
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