Senior Data Solutions Specialist

1 day ago

Paranaque City, Calabarzon, Philippines beBeeBusiness Full time $60,000 - $80,000
Job Overview

We are seeking a technically adept Data Business Analyst to join our team.

Key Responsibilities
  • Supporting clients and teammates through initial implementation and platform adoption
  • Reviewing and scoping support tickets
  • Assessing client requests to appropriately scope next steps
  • Analyzing client business rules and aligning them with baseline configuration options
  • Solutioning client implementations based on client needs and platform architecture
  • Scheduling and facilitating client meetings for site configuration and delivery
  • Managing and tracking progress on client deliverables
  • Reviewing client sites and usage metrics to proactively identify issues
  • Working with client staff to encourage platform adoption and usage
  • Reviewing and responding to support tickets and other client correspondence
  • Partnering with our engineers to address client issues and verify solutions
  • Analyzing data discrepancies and logic implementation
  • Collaborating with data engineers on business rules and logic implementation
  • Identifying opportunities to expand client subscriptions to meet additional data needs
  • Surfacing client feedback and needs to product management
  • Educating clients on product usage and best practices
About Us

Momentive Software amplifies the impact of purpose-driven organizations in over 30 countries. We help mission–driven organizations solve their most critical challenges: engage the people they serve, simplify operations, and grow revenue.

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