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Operational Excellence Specialist

1 week ago

Pasig, National Capital Region, Philippines Jollibee Group of Companies Full time
Job Description

Select how often to receive an alert:

The Business Process Engineer role involves planning, leading and implementing process improvements aligned with the company's strategic direction. Utilizing business process frameworks, related systems and tools acts as a catalyst of change.

BPI Framework Implementation

  • Manage corporate processes for continuous improvement objectives.
  • Create an end-to-end BPI framework for clear linkages among functional processes.
  • Collaborate with stakeholders to drive change towards leaner, more efficient processes.
  • Foster a culture of continuous improvement empowering employees to enhance supported processes.

BPI Initiatives

  • Understand and document current-state business processes including objectives, CTQs, metrics, maps, policies, risks, and controls.
  • Implement an appropriate process performance measurement system.
  • Design future-state business processes analyzing current-state processes for improvement opportunities.
  • Liaise with stakeholders to define and implement future-state processes.
  • Design tailored Process Training and Roadshows to promote organizational culture.
  • Contribute to the development of a continuous improvement culture.

Process Performance Monitoring

  • Define control measures for process capability and efficiency.
  • Utilize data analysis to identify risks and opportunities in targeted processes.
  • Sustain improvement initiatives with performance dashboards for monitoring impact.
  • Collaborate with departments to assess and track business benefits of improvement projects.
  • Deliver data-driven, cost-effective solutions for measurable savings and productivity gains.

Project Management

  • Lead process improvement initiatives aligned with the company's strategic plan.
  • Recommend and prepare project plans for senior management approval.
  • Organize cross-functional project teams for specific improvement projects.
  • Engage unit heads as champions to drive participation.
  • Manage project status and communicate updates regularly.
  • Ensure project commitments are met through effective communication and issue resolution.
  • Ensure completeness and executability of process design changes and system configurations.