Senior Quality Assurance Specialist
4 days ago
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Job SummaryWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team. As a key member of our contact centre, you will be responsible for driving quality and excellence in our interactions.
Key Responsibilities- Process Improvement: Identify areas for improvement in our processes and work closely with the team to implement effective solutions.
- Mentorship: Provide guidance and support to associates to help them grow professionally and develop their skills.
- Quality Assurance: Ensure that all interactions meet the highest standards of quality, delivering exceptional customer experiences.
- Educational Background: A college degree or relevant experience in education, communication, or quality assurance is preferred.
- Experience: 2-3 years of experience in BPO setup, particularly in contact centre roles, is mandatory.
- Skills: Extensive knowledge of MS Office, strong communication skills, and the ability to deliver feedback effectively are essential.
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Senior Quality Assurance Director
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Quality Assurance Specialist
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Quality Assurance Manager Lead
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Quality Assurance Team Lead
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Quality Assurance Specialist
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Clinical Quality Assurance Specialist
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Data Quality Assurance Specialist
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Quality Assurance Specialist
2 days ago
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Quality Assurance Specialist
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Taguig, National Capital Region, Philippines Cheil Philippines Full timeOn-site - Taguig Fresh Graduate/Student Diploma Full-timeJob DescriptionDescriptionE-COMMERCE QUALITY ASSURANCE SPECIALIST – IMMEDIATE HIRINGWe are looking for a detail-oriented E-Commerce Quality Assurance Specialist to ensure the accuracy and correctness of promotions across our online platforms. If you have a sharp eye for detail, a strong understanding...
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Senior Quality Assurance Specialist
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Taguig, National Capital Region, Philippines Hunter's Hub Inc Full timeJob Description:Hunter's Hub Inc is seeking an experienced Senior Quality Assurance Specialist to lead our test planning and execution functions. As a key member of our team, you will be responsible for handling various aspects of testing, including test approach definition, effort estimation, work scheduling, and manual test execution.The ideal candidate...
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Taguig, National Capital Region, Philippines Gratitude Philippines Full timeResponsibilities:Carry out quality assurance oversight activities defined in the Client Managed Care National Best Practices and Quality Assurance StandardsConduct regular and systematic review of Managed Care internal and external claim files with focus towards validation of consistent evaluation of evidence-based medicine, comprehensive assessments,...
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Taguig, National Capital Region, Philippines DKSH Group Full timeSelect how often (in days) to receive an alert:Title: Specialist, Quality AssuranceLocation: Taguig, PHGlobal Business Unit: HECJob Function: Regulatory ServicesRequisition Number: 168839Description:Summary:The QMS Specialist will ensure the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) in accordance with...
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Quality Assurance Specialist
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Taguig, National Capital Region, Philippines M Commerce Corporation Full timeQuality Assurance Specialist (Tiktok Live)M Commerce CorporationOn-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionGovernment Mandated Benefits13th Month PayInsurance Health & WellnessHMODescriptionLive Hosting MonitoringMonitor live TikTok hosting sessions in real-time to ensure consistent quality and performance.Identify and report any content...
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Assistant Quality Assurance Manager
4 weeks ago
Taguig, National Capital Region, Philippines Neksjob Corporation Full timeLocation: AuraWork Setup: Onsite (Shifting Schedule)Start Date: ASAPJob Description:The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality issues,...
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Assistant Quality Assurance Manager
4 weeks ago
Taguig, National Capital Region, Philippines Neksjob Full timeLocation: AuraWork Setup: OnsiteShift: Shifting ScheduleStart Date: ASAPJob Description:The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality...
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Quality Assurance and Data Specialist
2 days ago
Taguig, National Capital Region, Philippines IQVIA Argentina Full timeAbout the Job DescriptionWe are looking for a highly skilled and experienced Quality Assurance and Data Specialist to join our team at IQVIA Argentina. In this role, you will be responsible for ensuring the accuracy and integrity of our data.Key ResponsibilitiesData Analysis: Analyzes data to identify trends and patterns.Quality Assurance: Oversees all...
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Electrical Quality Assurance Specialist
2 days ago
Taguig, National Capital Region, Philippines Manila Electric Company Full timeJob Summary:The Manila Electric Company seeks a skilled Electrical Quality Assurance Specialist to ensure the quality and safety of executed work orders in the field. As a key member of our team, you will be responsible for conducting audits, identifying deficiencies, and recommending corrective actions.Responsibilities:Field and desktop audit of executed...
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Senior Quality Assurance Lead
3 days ago
Taguig, National Capital Region, Philippines HawodTech Solutions Full timeJob DescriptionAn experienced Senior Quality Assurance Lead is required to lead a team of manual and automation testers in ensuring software applications meet business needs. Key responsibilities include planning, scheduling, and reporting test outcomes to stakeholders.Key Responsibilities:Test Planning & Analysis: Understanding of Manual and Automated...