Scheduling and Care Delivery Professional

2 days ago

Paranaque City, Calabarzon, Philippines beBeeCare Full time ₱500,000 - ₱700,000
Job Title: Scheduling & Care Coordination Specialist

We are seeking a highly organized and detail-oriented professional to manage clinician and client schedules, facilitate seamless care coordination, and oversee key administrative tasks in a fast-paced healthcare environment.

Key Responsibilities:

  • Scheduling Management
    • Develop and maintain accurate schedules for clinicians and clients
    • Ensure appropriate client-to-clinician ratios
    • Serve as the primary point of contact for scheduling inquiries from clients and staff
  • Assessments Coordination
    • Schedule assessments and reassessments in a timely and organized manner
  • Care Coordination
    • Coordinate care across multiple disciplines
    • Arrange substitute clinicians when needed to ensure uninterrupted services
  • Client & Staff Communication
    • Answer incoming calls and respond to inquiries with professionalism and urgency
    • Maintain consistent and clear communication via phone and email with families and staff
  • Record & Document Management
    • Maintain and audit client records for accuracy and compliance
    • Ensure timely documentation and updates in relevant systems
  • Reception Oversight
    • Oversee receptionist functions, including managing calls, scheduling appointments, and addressing inquiries
  • Front-End Billing & Authorization Management
    • Verify insurance benefits and monitor ongoing eligibility
    • Track changes in coverage and authorization status
    • Manage patient record reviews, collect client payments, and maintain up-to-date authorization tracking

This role requires strong organizational and multitasking abilities, excellent communication and interpersonal skills, and proficiency in relevant software tools. Prior experience in a healthcare or therapy-based setting is an asset.

About This Role:

  • Prioritize scheduling management and client needs
  • Maintain accurate and up-to-date records
  • Foster strong relationships with clients and staff

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities

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