Customer Service Representative Davao

1 month ago


Davao City, Davao, Philippines Neksjob Full time

We are Neksjob and we are looking for a Customer Service Representative to join our team in Davao. As a CSR, you will be the first point of contact for our customers, providing them with exceptional service and support.

Job Summary

This is a full-time position that requires the candidate to have good communication skills, both written and verbal. The ideal candidate should be able to work independently and as part of a team, with a strong emphasis on problem-solving and customer satisfaction.

About the Role

The successful candidate will be responsible for answering incoming calls from customers, sorting out their inquiries or requests, and ensuring that their requests are managed in an appropriate and timely manner. This includes developing, organizing, and maintaining accurate files, as well as delivering a high caliber of service in a friendly, confident, and informed manner.

Responsibilities

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