Customer Service Representative

1 month ago


Eastwood Libis Quezon City, Philippines Nityo Infotech Services Philippines Inc. Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Nityo Infotech Services Philippines Inc. in Eastwood Libis, Quezon City. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, answering their queries, and resolving their issues in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and timely information to customers regarding our products and services
  • Escalate complex issues to senior team members or management as needed
  • Meet or exceed performance metrics and standards
Requirements
  • College graduate or equivalent experience
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong customer service skills and a commitment to delivering exceptional service
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment


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