Customer Service Career Opportunity

22 hours ago

Quezon City, National Capital Region, Philippines beBeeCareer Full time ₱150,000 - ₱250,000
Customer Service Professional

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

This is an on-site office role where you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service across various communication channels.

Key Responsibilities
  • Handle inbound and/or outbound calls, emails, or chats in a professional manner
  • Provide accurate information, resolve customer concerns, and ensure high satisfaction
  • Maintain a positive and empathetic attitude toward customers at all times
  • Document all customer interactions in the system accurately and promptly
  • Meet or exceed performance metrics such as quality scores, response time, and productivity targets
  • Follow company procedures, policies, and scripting when handling different topics
  • Collaborate with team leads, trainers, and quality teams for continuous improvement
Qualifications
  • Senior High School graduate or completed 2nd year in college
  • Previous BPO or customer service experience is a plus, but not required
  • Strong English communication skills – both verbal and written
  • Willing to work onsite at our location
  • Willing to work on shifting schedules, weekends, and holidays
  • Basic computer navigation skills and the ability to type at least 30 wpm
  • Customer-oriented with good problem-solving and multitasking abilities
What We Offer
  • Competitive salary package
  • Performance-based incentives
  • HMO coverage and government-mandated benefits
  • Paid training
  • Career development opportunities within a growing company
  • Fun and supportive work environment
Join Our Team

Apply today and start your career in the BPO industry with us


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