
Senior Operations Manager
3 days ago
As a key member of our team, the Operations Manager will be responsible for overseeing day-to-day operations and ensuring seamless execution of workflows.
This role requires exceptional organizational and leadership skills, as well as the ability to manage multiple tasks and prioritize effectively.
The ideal candidate will have prior experience in a managerial role, preferably in lead generation, digital marketing, or operations.
Key Responsibilities:- Oversee day-to-day operations and ensure completion of all assigned tasks
- Maintain and implement operational SOPs for task execution and campaign support
- Monitor and update project management tools to track ongoing activities and deadlines
- Identify and resolve blockers that delay task execution
- Supervise and mentor team members, including Leads Team Leaders, Coordinators, and Assistants
- Assign daily workloads, monitor completion rates, and track attendance
- Lead onboarding and training for new team members
- Conduct performance check-ins and submit evaluations to HR as required
- Collaborate with cross-functional teams to ensure timely task handoffs and facilitate communication flow between departments
- Flag operational concerns or task delays to senior management as appropriate
The following skills and qualifications are required for this position:
- At least 3–5 years in a managerial role, preferably in lead generation, digital marketing, or operations
- Previous experience managing a remote team, especially in a digital or marketing setting
- Experience working cross-functionally with marketing, content, and executive teams
- Familiarity with lead generation and campaign-based workflows is a plus
- Strong familiarity with project management tools (e.g., Trello, Asana, ClickUp)
- Proficiency in Google Workspace (Sheets, Docs, Drive)
- Excellent written and verbal communication in English
- Exceptional organizational, leadership, and time management skills
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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