Customer Experience Specialist

Job OverviewYou will play a vital role in our customer-facing team, providing top-notch service to clients and stakeholders alike. Your primary responsibility will be to handle customer inquiries and concerns in a professional and courteous manner, ensuring that all interactions are conducted with the highest level of integrity and respect.Main...

DescriptionThe opportunity:The Customer Support Specialist provides internal and external customer support (e.g. technical, order assistance, payment-related assistance) and coordinate with relevant resources to have complete case ownership and to increase customer satisfaction.How you'll make an impact:You will ensure the timely resolution of customer...

Explore our end-to-end career opportunities across CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. Contribute to projects that transform customer experiences and help leading brands connect with their audiences in meaningful ways.Life at Probe GroupCulture Our unique passion-focused culture...

Job OverviewWe are seeking an experienced Loyalty Program Specialist to play a pivotal role in driving customer engagement and retention through data-driven initiatives and personalized experiences.This is an exciting opportunity to join our team as a key player in developing and managing customer relationship management (CRM) strategies and loyalty programs...

Customer Support ProfessionalWe are seeking a highly skilled individual to join our team as a Customer Support Professional.Key ResponsibilitiesDeliver exceptional customer service via multiple channelsNavigate various systems and tools to assist customers efficientlyRespond to inquiries about products and services in a clear, helpful mannerRecommend and...

Job Title: Dining Experience AssociateThe ideal candidate will possess a warm and welcoming demeanor, effectively taking orders from customers while addressing their inquiries in a courteous manner.Main Responsibilities:Prepare and serve food and beverages according to established standards.Maintain cleanliness and organization of designated areas.Support...

TheCRM / Loyalty Program Specialistis responsible for developing, managing, and optimizing customer relationship management (CRM) strategies and loyalty programs. This role plays a key part in driving customer engagement, retention, and overall satisfaction through data-driven initiatives and personalized experiences.Qualifications:Bachelor's Degree in...

OverviewThe CRM / Loyalty Program Specialist is responsible for developing, managing, and optimizing customer relationship management (CRM) strategies and loyalty programs. This role plays a key part in driving customer engagement, retention, and overall satisfaction through data-driven initiatives and personalized experiences.Qualifications:Bachelor's...

The CRM / Loyalty Program Specialist is responsible for developing, managing, and optimizing customer relationship management (CRM) strategies and loyalty programs. This role plays a key part in driving customer engagement, retention, and overall satisfaction through data-driven initiatives and personalized experiences.Qualifications:Bachelor's Degree in...

OverviewResponsible for: Handle customer contacts in line with client and company requirements as sales and customer service representatives.ResponsibilitiesMain Activities and Responsibilities:Probe CX ComplianceEnsure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and provide a safe and positive...