Remote Customer Service Representative

9 hours ago


Antipolo City, Calabarzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000
Job Overview

This role involves handling inbound and outbound customer service initiatives for well-known clients. As a remote call center representative, you will be the primary point of contact for customers via phone or email.

Key Responsibilities:
  1. Respond to customer inquiries in a timely and professional manner.
  2. Proactively reach out to existing customers to promote new products and services.
  3. Resolve customer complaints and issues efficiently.
  4. Document all customer interactions and process claims accurately.

In order to excel in this position, you must possess strong communication skills, experience in call center operations, and proficiency in English.

Requirements:
  • Prior call center experience is required.
  • A high-speed internet connection and quiet workspace are essential.
What We Offer:

We provide a flexible work environment that allows you to work from home. This opportunity is ideal for highly motivated and dedicated individuals who are looking for a challenging role with opportunities for growth.

Responsibilities:
  1. Handle customer calls professionally and efficiently.
  2. Resolves customer issues on the first call through effective problem-solving.
  3. Documents all customer interactions and processes claims accurately.
  4. Provides excellent customer service by being attentive, empathetic, and knowledgeable.


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