
Data Insights Specialist
3 days ago
Job Description
The role of Data Insights Specialist will involve managing access to electronic banking services for clients. This position requires a strong understanding of the financial industry and the ability to deliver high-quality solutions.
- Process client instructions with accuracy and timeliness, adhering to standard operating procedures and service level agreements.
- Validate client instructions and manage user access to electronic banking products in a controlled manner.
- Identify operational risks and propose strategies for mitigation.
- Collaborate with internal teams and external clients to resolve issues.
- Promote continuous improvement initiatives.
Required Skills and Qualifications
- At least one year of experience in a liaison role within a financial organization.
- Strong verbal and written communication skills for client interactions.
- Ability to work effectively with both internal and external stakeholders.
- Strong analytical skills and ability to work in a fast-paced environment.
- Proven time management and attention to detail.
- Capacity to meet deadlines independently.
Preferred Skills and Qualifications
- Proficiency in Microsoft Office suite of applications.
- Flexibility to work varied shifts.
- Experience with data analysis tools such as Alteryx, Tableau, Xceptor.
Key Responsibilities
- Client-facing support and issue resolution.
- Data analysis and reporting.
- Process improvements and efficiency gains.
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