Senior Data Insights Specialist

This is an exciting chance to join a high-growth e-commerce business as a skilled Data Analyst. As part of our team, you will play a vital role in driving data-informed decision-making across the business. This is a full-time opportunity that offers the chance to shape strategy, optimize performance, and make a meaningful impact.

Our company is reimagining the rug-buying experience through bold innovation, industry-first tech, and a customer-obsessed mindset. We've grown fast since launching in 2014, earning national recognition for our achievements. With free returns, free styling advice, and cutting-edge virtual tools, we're changing the game and loving every minute of it.

This role is perfect for someone who can see the bigger picture through numbers and thrive on turning complex data into clear, actionable insights that drive real business change. You'll be at the heart of our decision-making, using data to uncover opportunities, influence strategy, and solve problems across all areas of the business.

You'll be a trusted partner to our founders and senior leaders, helping them make confident, data-backed decisions. This isn't just about reporting on what's happened, it's about anticipating what's next. You'll help shape the future of how we collect, manage, and leverage data, ensuring that every insight you deliver has a measurable impact.

• Collaborate with Senior Management to deliver and maintain reporting across key business functions (Customer Experience, Marketing, Sales, Product, Logistics, Finance, etc.).
• Gather and analyse reporting requirements to support strategic initiatives and data-driven decision-making.
• Support Founders with financial budgeting and forecasting models.
• Build and maintain data pipelines, including scripts, queries, and ETL flows to ensure data accuracy and integrity.
• Design and implement scalable data architecture and processes for collection, cleansing, storage, and transformation.
• Lead the development and maintenance of a centralised data warehouse aligned with evolving business needs.
• Deliver timely, accurate ad-hoc reports and insights to support operational and strategic goals.
• Present analytical findings through clear reports, presentations, and visualisations for both technical and non-technical stakeholders.

• You have 5+ years of experience as a Data Analyst in corporate, consulting, or startup environments (bonus if you've worked in e-commerce).
• You're a critical and strategic thinker, able to cut through complexity, synthesise large datasets, and communicate solutions clearly.
• You're highly proficient in Power BI, SQL (complex queries, database setup & mapping), and Google Sheets/Excel (advanced reporting).
• You have hands-on experience with cloud-based data warehouses such as Google BigQuery, AWS, or Azure.
• You're skilled in data cleansing, integrating multiple datasets, and building reliable, structured data systems.
• You're commercially minded and thrive in fast-paced, high-growth environments where priorities can shift quickly.
• You're process-driven, with a knack for clear documentation and training to support scalable workflows.
• You're self-motivated, adaptable, and comfortable taking ownership in a dynamic startup setting.

• Experience with Shopify, Google Analytics, Facebook data, and ERPs.
• Knowledge of REST APIs (GET, PUT, POST requests).
• Experience with Python or R for data analysis.
• Familiarity with visualisation tools (Google Data Studio, Tableau, Qlik).
• Experience with ETL tools (Talend, Stitch, MS SQL SSIS).

• Be part of a talented crew—you'll be a part of a high-growth e-commerce business, with opportunity for career progression as we expand into new markets.
• Work in unchartered territory—we are disrupting the homewares space using industry-first technology to stand apart from our competitors.
• Join a truly global team—with team members joining from countries all over the world, we are a truly diverse workforce with a dynamic, fun and engaging company culture.