Logistics Optimization Professional

2 days ago

General Santos, Soccsksargen, Philippines beBeeOperations Full time ₱600,000 - ₱800,000
Job Title: Supply Chain Efficiency Expert

Role Overview:

This role supports the delivery operations within the customer success department, focusing on tools, processes, reporting, control functions, and audits to ensure alignment, accountability, and continuous improvement.

Key Responsibilities:
  • Design, implement, and improve operational tools, processes, and reports for consistent and scalable delivery operations.
  • Identify operational bottlenecks and inefficiencies within the delivery team and develop standardized solutions with cross-functional stakeholders.
  • Maintain and improve automations, trackers, and templates for core processes, ensuring accuracy and alignment with business goals.
  • Coordinate with stakeholders across delivery, customer support, business development, product, and finance to gather requirements, troubleshoot issues, and ensure process alignment and data integrity.
  • Analyze data and contribute to reporting and insights that support operational decision-making and performance visibility.
  • Support change management, documentation, and administrative activities for smooth adoption of new tools, workflows, and process standards.
  • Contribute to planning and execution of audits and internal reviews, ensuring adherence to processes and identifying areas for continuous improvement.
Requirements:
  • Bachelor's degree in business, operations, data analytics, economics, engineering, or a related field.
  • 3-5 years of experience in operations, business analysis, or a similar role, ideally in a SaaS, consulting, or service-oriented environment.
  • Strong analytical and problem-solving skills, with hands-on experience in Excel (VBA a plus) and comfort working with data tools.
  • Excellent organizational and planning abilities, with great attention to detail.
  • Strong communication and stakeholder management skills, with experience working cross-functionally.
  • Self-motivated, proactive, and adaptable, able to manage multiple priorities in a dynamic environment.
  • Experience in documentation, change management, and supporting the rollout of tools or processes is a plus.

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