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Customer Service Supervisor Lead
2 weeks ago
We are seeking an experienced Support Team Leader to join our team at Go-Get Data Consultancy. As a Support Team Leader, you will be responsible for providing guidance and support to our customer service representatives to ensure that they are equipped to handle customer inquiries efficiently and effectively.
Key Responsibilities:- Provide training and coaching to customer service representatives to enhance their skills and knowledge.
- Monitor and analyze customer feedback to identify areas for improvement.
- Develop and implement effective processes to improve customer service quality and efficiency.
- Collaborate with the management team to ensure seamless integration of customer service operations.
The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work effectively in a team environment. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.