Career Navigator

1 day ago


San Juan, National Capital Region, Philippines beBeeRetention Full time ₱1,500,000 - ₱2,500,000
Job Summary

We're looking for a seasoned Career Navigator to join our team.

Key Responsibilities
  • Develop and execute retention strategies based on in-depth analysis of customer behavior data.
  • Collaborate with cross-functional teams to design user-centric experiences that drive business results.
  • Pursue process improvements and optimize navigation to enhance the overall customer journey.
  • Partner with stakeholders to align retention initiatives with business objectives.
  • Provide actionable insights to leadership through data-driven reporting.
Requirements
  • Strong understanding of user experience principles, navigation optimization, and retention strategies.
  • 2-5 years of experience in related roles; at least 1 year in leadership is preferred.
  • High emotional intelligence and excellent collaboration skills.
  • Proactive, results-focused, and adaptable.
  • Excellent communication skills and a solution-oriented attitude.
About the Role

This role plays a critical part in driving customer success by designing intuitive user experiences and implementing effective churn reduction strategies. As a key contributor, you will work closely with various teams to identify areas for improvement, propose solutions, and track the impact of initiatives that promote customer satisfaction.


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