Virtual Assistant with Expert Salesforce Skills

4 weeks ago

Manila, National Capital Region, Philippines Rippedboxstation Full time
General Virtual Assistant Job Description at Rippedboxstation

Salary: $45,000 - $55,000 per year.

About the Job

We are seeking a highly skilled General Virtual Assistant to join our team at Rippedboxstation. As a key member of our operations team, you will be responsible for providing exceptional support to our clients and stakeholders, ensuring seamless workflow and achievement of organizational goals.

About the Role
  • Maintain and coordinate monthly calendars, ensuring effective time management and scheduling of meetings, appointments, and travel arrangements.
  • Manage emails and phone calls as assigned by the client.
  • Upload, organize, and update leads or other data into Salesforce.
  • Manage configuration of Salesforce features including user management, custom fields/objects, page layouts, workflow, and validation rules.
  • Assist in preparing meeting agendas, taking meeting minutes, and ensuring timely distribution of materials to participants.
  • Handle sensitive and confidential information with utmost discretion and professionalism.
  • Collaborate effectively with other team members and departments to ensure seamless workflow and achievement of organizational goals.
  • Set up and send out monthly newsletters and monitor the open rates, unsubscribes, and other established KPIs.
  • Basic social media management including, but not limited to, social media posting, digital marketing management.
  • Provide excellent customer service to clients and stakeholders.
  • Conduct data entry tasks accurately and efficiently.
  • Assist in social media management, including content creation and scheduling.
  • Support graphic design efforts for promotional materials and presentations.
  • Participate in recruitment processes, including candidate screening and interview coordination.
Requirements
  • Proven work experience as a General Virtual Assistant or a relevant role.
  • Familiarity with current technologies, like desktop sharing, cloud services, and VoIP (GSuite, Zoom, Slack, Asana, Notion, etc.).
  • Working experience with Salesforce CRM and data management is required.
  • Strong proficiency in office software and communication tools.
  • Knowledge of online calendars and scheduling (ex. Calendly, Google Calendar).
  • Excellent verbal and written English communication skills.
  • Discretion and ability to handle confidential information.
  • Excellent phone, email, and instant messaging communication skills.
  • Highly organized and detail-oriented; able to efficiently prioritize multiple tasks.
  • Adaptability and proactive mindset.
  • Ability to work independently and in a team-oriented environment.
  • Self-disciplined and organized; able to consistently perform with limited supervision.

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