Education Business Development Manager

2 weeks ago

Manila, National Capital Region, Philippines Link Compliance Full time

We are seeking a seasoned Business Development Manager to join our team at Link Compliance, a renowned USA Online-Education Solutions provider. The primary objective of this role will be to develop and grow partner relationships by finding, signing, and shepherding implementation for partners.

This person will act as the liaison between the partner and internal corporate support needed to establish a single point-of-contact relationship with the partner.

The Business Development Manager will work with the Service Manager and other company resources to resolve partner issues and ensure a successful partner experience.

The ideal candidate will have a Bachelor's degree and 2-4 years of relevant sales or partner support experience. They will possess excellent written, verbal, and digital communication skills, as well as strong organizational skills and attention to detail.

The Business Development Manager will be responsible for providing perfect enrollments to the company and will work with partners to increase re-enrollments. They will also assist with handling and responding to partner complaints, concerns, and questions to ensure the partner receives the best possible experience.

The Business Development Manager will ensure contract compliance and coordinate the timely collection of student tuition. They will also prepare complete, accurate, and detailed reports within established timelines on a weekly, monthly, and/or quarterly basis as needed or requested.

The ideal candidate will be able to drive cross-sell, upsell, and expansion opportunities within the region assigned and will continuously identify opportunities to improve partner experience.

Key Responsibilities:

  • Increases sales while adding new programs and guarding against attrition of existing enrollments and accounts.
  • Grows sales through solution selling methods and understands changing partner needs.
  • Manages program planning and implementation.
  • Assists the partner with enrollment growth via parent meetings, partner meetings, and other events.
  • Works with partners to increase re-enrollments.
  • Serves as the point of contact between the company and the partner.
  • Responsible for assessing a partner's needs and finding ways to meet them in order to maintain good relationships.
  • Ensures that partner needs are translated properly and understood by Service Manager and any other employees who may handle issues about the partner's work.
  • Collaborates with internal team and Service Manager to resolve partner issues and overcome challenges.
  • Ensures partners receive requested products and services in a timely fashion.
  • Communicates partner needs and demands to the Service Manager and other company resources as needed.
  • Assists with handling and responding to partner complaints, concerns, and questions to ensure the partner receives the best possible experience.
  • Ensures contract compliance.
  • Coordinates the timely collection of student tuition.
  • Prepares complete, accurate, and detailed reports within established timelines on a weekly, monthly, and/or quarterly basis as needed or requested.
  • Develops and implements strategic plans that maximize sales opportunities.
  • Coordinates and provides ongoing support and training of company systems, services, and products to partners as needed.
  • Drives cross-sell, upsell, and expansion opportunities within the region assigned.

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