Customer Service Operations Expert
5 days ago
We are seeking a highly skilled Customer Service Operations Expert to join our team at JK Network Services. As a key member of our customer-facing team, you will be responsible for handling customer calls and inquiries regarding our products and services.
Key Responsibilities:
- Handle customer calls and inquiries in a professional and timely manner
- Document all customer interactions accurately and efficiently
- Respond to customer inquiries via email or other channels in a prompt and courteous manner
Requirements:
- High school diploma or equivalent required; degree in business, communications, or related field preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits:
- Gross salary: Php 30,000 per month
- Bonuses and allowances packages available
- Health maintenance organization (HMO) benefits
- Vacation leave credits and sick leave credits
Work Set-up:
This is a full-time position with regular schedule. Onsite employment at our Makati City office location.
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