Customer Service Operations Expert

5 days ago


Makati City, National Capital Region, Philippines JK Network Services Full time

We are seeking a highly skilled Customer Service Operations Expert to join our team at JK Network Services. As a key member of our customer-facing team, you will be responsible for handling customer calls and inquiries regarding our products and services.

Key Responsibilities:

  • Handle customer calls and inquiries in a professional and timely manner
  • Document all customer interactions accurately and efficiently
  • Respond to customer inquiries via email or other channels in a prompt and courteous manner

Requirements:

  • High school diploma or equivalent required; degree in business, communications, or related field preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

Benefits:

  • Gross salary: Php 30,000 per month
  • Bonuses and allowances packages available
  • Health maintenance organization (HMO) benefits
  • Vacation leave credits and sick leave credits

Work Set-up:

This is a full-time position with regular schedule. Onsite employment at our Makati City office location.



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