Customer Service Representative
1 month ago
About the Role:
Customer Service Agent at J-K Network Services will provide top-notch customer care to esteemed clients of commercial banking. This role involves complying with banking regulations while meeting client needs, both present and future.
Key Responsibilities:
- Initial point of contact by phone for clients requiring prompt maintenance and servicing across many commercial banking product categories.
- Work together with stakeholders to address a client issue.
- Other tasks as assigned.
Requirements:
- Non-Bachelors Degree
- At least 2-3 years Call Center experience
- Amenable to work in a shifting schedule
- Amenable to attend face-to-face interview once requested
- Amenable to be trained on-site
Benefits:
- HMO with 2 dependents
- Retirement Plan
- Medical Reimbursement
- Insurance Coverage
- 30 leave credits per year
Recruitment Process:
Assessment (Face-to-Face), HR Screening (Phone), Operations Interview (Face-to-Face), Reference Check, Job Offer
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